中国航空法律服务中心

空乘口语，空乘英语，空乘服务英语　 

　一.欢迎词:　

Good morning (Afternoon,Evening)Ladies and gentlemen :　

The crew member of XX Airlines has the pleasure of welcoming you aborad.　

Would you please put your seat in the upright position,　

fasten your seat belts and lock your table in place.　

We will be taking off in a few mimutes.You are reminded that smoking　

and telephone-operation are not permitted at any time during flight.　

Please use your "call button" if you require assistance-our crew　

will attend to your needs.　

We hope you enjoy a pleasant flight and　

thank you for choosing XX Airlines.　

Ladies and gentlemen:　

Welcome aboard___Airlines FLT___to___.　

(With an intermediate stop in___).　

Your flight is under the command of Captain___.　

I am the chief purser___,in addition,　

we have___cabin attendants,___from Thailand,　

who will be available through the flight to serve you.　

Please let us know if you need assistance.　

Thank you.　

各位贵宾:　

欢迎您搭乘___航空，第___号班机(经过___)前往___。　

今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、　

___位___籍空服员为大家服务，如果您需要任何协助，请通知空服人员。　

二.安全示范　

DOMO 1　

Ladies and gentlemen :　

Your cabin attendants have just demonstrated the proper method　

of using the life jacket(and oxygen mask.)　

Please refer to the emergency instruction card in the seat pocket　

for more information.Thank you.　

DOMO 2　

Ladies and gentlemen :　

For your safety,this aircraft is fully equipped with emergency equipments.　

We will explain the location and method of use.There are　

eight emergency exits located on the left and right sides respectively.　

They are identified by the exit signs.　

Life jackets are under your seats.In case of emergency,　

put the jacket over your head,then bring the straps from behind　

you to the front as the attendant is demonstrating.　

Fasten the straps and pull tight. The jacket will be automatically　

inflated by pulling the two red tabs at the bottom.　

There are two mouth pieces inside the life jacket which can be　

used to inflate the vest by blowing air into them.The oxygen masks are　

in panel over your head. If there is any change in the pressure,　

the masks will fall automatically.The masks are as shown.　

When the masks fall,pull one of them to your face.　

Cover your nose and mouth then breath normally.　

Place the strap over your head to keep the mask in place.　

If you have an infant,put your mask on first,then put the infant's mask on.　

Each seat is provided wiht seat belts. Please keep them fasted　

whenever seated. Just pull the buckle to unfasten them.　

Please refer to the emergency instruction card in seat pocket　

for more imformation. Thank you.　

三.飞机即将起飞前　

Ladies and gentlemen :　

We will be taking off shortly.Please make sure that your　

seat belts are fastened. Thank you.　

四.预期通过乱流区　

Ladies and gentlemen :　

We will be passing through turbulent air.For your safety,　 
　
please remain seated and fasten your seat belts.　

Thank you.　

遇乱流时:　

We will be passing through turbulence.For your own safety,　

please remain seated and fasten your seat belt.　

Thank you.　

我们即将经过一段不稳定的气流，为了各位的安全，请留在座位上，　

将安全带系好。谢谢。　

五.降落前　

Ladies and gentlemen :　

We will soon be landing at the____ (Interational) Airport,　

would you please put you seat in the upright position ,　

fasten your seat belts and lock yourtable in place.　

Thank you.　

六.降落后　

Ladies and gentlemen :　

We have landed at ____(Interational) Airport.　

The present outside temperature　

is ____degrees Centigrade,and the local time is______.　

Please remain seated until the airplane has come to a complete stop and　

don't forget your personal belongings.　

All crew members thank you for choosing XX Airlines.　

We hope to see youin the near future.　

Thank you and good-bye.　

各位贵宾午安：　 
我们即将开始下降，预计下午___:___降落在XX机场，请系好您的安全带，　

本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快！　 
Good afternoon, Ladies and Gentleme:　 
We expect to land at ___:___ PM. Please fasten your seat belt.　

I would like to thank you for flying with XX airlines,　

I do hope you have enjoyed your flight.　

各位贵宾：　 
我们现在已经降落在XX国际机场了，在安全带的指示灯没有熄灭、　

班机没有停妥前，请您不要离开座位。下机时请不要忘了随身携带的行李，　

打开座位上方的行李柜时请您特别留意以免行李滑落下来。　

非常感谢您搭乘XX航空公司的班机，并希望很快能再次为您服务。　

Ladies and Gentleme:　 
We have landed at XX Airport, please remain seated until the　

"FASTEN SEAT BELT" sign is turned off　

and the aircraft has come to a complete stop.　

Please don't forget to take along your personal belongings.　

When opening the overhead bins;　

please take care to ensure the contents do not fall out.　

Once again, we would like to thank you　

for flying with XX Airlines and hope to serving you again soon.